Product FAQ
Why does my withdrawal from Qredo show as completed but isn't visible at the external destination?
Transactions on the Qredo chain occur almost instantaneously - assets are sent immediately. However, having the assets arrive to a layer 1 destination (eg. exchange) can take a while and depends on various third-party factors outside of Qredo. Here are some things you can do while you wait:
Patience is key - depending on the layer 1 destination you're moving your assets to, it can take up to 24 hours for the transaction to complete (on the receiving side)
Check your transaction on Etherscan
Contact the receiving side (layer 1)